What our Customers think of Just Sicily

At Just Sicily, we take pride in creating unforgettable holiday experiences, and we value the honest feedback of our customers. After returning from their trip, our guests receive a questionnaire, giving them the opportunity to share their thoughts and experiences.

All reviews featured on this page are genuine and provided by customers who have booked and travelled with Just Sicily. Their feedback helps us continually improve our service and ensures that future travellers can book with confidence.

Read through our customer testimonials to discover why so many guests choose Just Sicily for their perfect holiday.

Algila Ortigia Charme Hotel
The hotel was very nice, great location. Our spa room was excellent, possibly the nicest one there (Room 401) providing several spaces to relax in.
— Mrs Cathryn Thomas, March 2025
Palazzo Artemide
Overall we had a wonderful holiday. Most things worked unusually well, particularly the car pick up and drop off. The first hotel, Palazzo Artemide, was exceptional in terms of quality and location.
— Genuine Customer, September 2024
Relais San Giuliano
It was a brilliant holiday that more than lived up to our expectations. All the accommodation, while all quite different was extremely good. Everything went very smoothly and it was good to know there was somebody to contact if there had been a problem. The App was extremely helpful, kept everything in the one place and made planning very easy. We would definitely use the company again. <br>
— Genuine Customer, June 2024
Alberi del Paradiso
I would 100% book with you again, Aurora was an absolute star finding such a fantastic hotel /resort at 3 days notice.
— Genuine Customer, May 2024
Alberi del Paradiso
We loved Sicily and would definitely go back to explore other areas.
— Genuine Customer, May 2024
Hotel Villa Belvedere
Accommodation was excellent throughout. The locations and access for visiting all the stunning sights were excellent at each place. The Travel app was very well designed and useable.
— Genuine Customer, May 2024
UNAHOTELS Capotaormina
We had a fantastic holiday thank you. Aurora was extremely efficient and responsive. We particularly liked the half board option available through your company, given our dietary requirements.
— Genuine Customer, April 2024
Algila Ortigia Charme Hotel
We were very impressed with service received and communications at all times from Just Sicily and would travel with you again.
— Joanna, April 2024
La Foresteria Planeta Estate
It's always potentially risky returning to a hotel which made such a good first impression, but we were delighted. The new Beach Club is an excellent addition.
— Trusted Customer, La Foresteria Planeta Estate, June 2023
Relais Torre Marabino
Extremely impressed. Lovely personal service and delicious food.
— Trusted Customer, Relais Torre Marabino, June 2023
Alberi del Paradiso
Excellent service. Smooth transfers to & from the airport. Rob contacted us with all his details if we needed anything. We contacted him with regards to the train to Palermo & got an immediate response & all the information needed. Very pleased.
— Mrs Hays, Alberi del Paradiso, June 2023
Alberi del Paradiso
Wonderful hotel set in beautiful grounds. About 15 mins walk to the beach & centre although there is a shuttle service. Staff were amazing so helpful & friendly. As for the restaurant staff I couldn’t praise them more. Nothing was too much trouble. Hotel was kept spotless I wish them every success they deserve it. Would love to return.
— Mrs Hays, Alberi del Paradiso, June 2023
Relais San Giuliano
Fabulous room and pool area, lots of character in the property, an oasis of luxury in the suburbs of Catania, we just loved the accommodation. Well located to visit Mt Etna and the coast around Taormina. Breakfast was very good.
— Mr Ford, Relais San Giuliano, September 2022
Palazzo Planeta
Ideal accommodation in an ideal spot close to the heart of the city. Perfect fit for our needs.
— Mr Wood, Palazzo Planeta, September 2022
Palazzo Planeta
Very enjoyable holiday which did live up to our expectations. A memorable holiday for all the right reasons.
— Mr Wood, Palazzo Planeta, September 2022
Hotel Ambasciatori
An excellent choice of a charming hotel in Palermo in the historic area
— Lady Lilley, Hotel Ambasciatori, September 2022
Villa Bellini
Our entire holiday was brilliantly organised by Just Sicily. Perfect hotel in Palermo and a lovely villa in Cornino with great hosts. <br>Well timed private car transfers and good car hire. They got it all right for us. Will be back.
— Lady Lilley, Villa Bellini, September 2022
Mazzaro Sea Palace
I would definitely recommend Just Sicily - the service I have received throughout has been exemplary.
— Mr Kilmartin, Mazzaro Sea Palace, September 2022
Mazzaro Sea Palace
Very impressive and helpful company. It was the first time we had booked a holiday with Just Sicily, and we were most impressed with their service and attention to detail. We would highly recommend them.
— Mr Kilmartin, Mazzaro Sea Palace, September 2022
Mazzaro Sea Palace
A fabulous hotel in a fantastic location, with outstanding service. Highly recommended.
— Mr Kilmartin, Mazzaro Sea Palace, September 2022
Algila Ortigia Charme Hotel
Totally fantastic hotel.
— Mr Dominey, Algila Ortigia Charme Hotel, September 2022
Algila Ortigia Charme Hotel
A professional, efficient and friendly team who made our holiday the experience that we were expecting.
— Mr Ashley, Algila Ortigia Charme Hotel, September 2022
VOI Arenella Resort
What a place!!! Thank you for suggesting it, we had a lovely time and wish we could have spent longer
— Mr Quantrill, VOI Arenella Resort, July 2022
La Foresteria Planeta Estate
I have already recommended our itinerary and your services to friends
— Mr M Surridge, October 2021
UNAHOTELS Naxos Beach Sicilia
Extremely accommodating, helpful, professional and excellent customer service. <br>Despite the implications of operating due to Covid19, the hotel was exemplary in terms of sanitisers, temperature recording, face masks, social distancing, perspectives screens while serving food, cutlery in pre-prepared packs. <br>Brilliant service from the Entertainments/Francesco team especially the sailing (Omar & Davide); tennis with Allesandro. <br>The Sea Spirit Scuba diving centre were amazing and Alina delivered the advanced open water diving course in a professional and fun manner.
— Mrs Goodburn, UNAHotels Naxos Beach Sicilia, August 2020
Hotel Villa Sonia
Excellent and extremely efficient company to deal with. Easy booking of accommodation, flights and transfers. Representative in Sicily easily contactable should you have a problem or require help although this was not needed during our two week stay at Hotel Villa Sonia, Castelmola. Will not hesitate to use again and would thoroughly recommend.
— Mr House, Hotel Villa Sonia, October 2019
Villa Luna
Excellent, clean and atmospheric.
— Mrs Britt, Villa Luna, September 2019
Hotel Borgo Pantano
Fantastic pool and grounds, wonderful breakfasts and amazing staff.
— Mrs Carter, Hotel Borgo Pantano, September 2019
Alberi del Paradiso
We have used Just Sicily before and would not hesitate to use them again. Excellent.
— Mrs Crick, Alberi del Paradiso, August 2019
Alberi del Paradiso
Beautiful hotel. Lovely swimming pool. The staff were very welcoming and we would like to go back.
— Mrs Crick, Alberi del Paradiso, August 2019